Frequently Asked Questions
Everything you need to know about shopping with Lasko
What are your standard shipping times and costs?
We offer free standard shipping on all orders over $50. Standard delivery typically takes 3-5 business days depending on your location, while expedited options are available at checkout.
How can I return or exchange a product?
We provide a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can initiate a return through our online portal to receive a prepaid shipping label for a full refund or exchange.
Which payment methods do you accept?
Lasko accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our tracking page where you can monitor your package in real-time.
Do you offer a warranty on your products?
Yes, all Lasko products come with a standard 1-year manufacturer warranty that covers defects in materials and workmanship. Please keep your receipt as proof of purchase for any claims.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.